Offside.win
Contact
Offside.win may be contacted at the following address, which is monitored by a person:
Matters we can assist with
Refunds; Memberships that have not begun following payment; errors in any score or result; requests concerning personal data; and complaints. Where your enquiry concerns your Account, please write from the email address associated with it, so that we are able to verify your identity without further enquiry.
Response times
Every enquiry receives a response. Refund requests are answered within two working days, complaints are acknowledged within five working days, and data protection complaints are acknowledged within 30 days in accordance with our Privacy Policy.
Matters outside our responsibility
Offside.win is not a bookmaker and does not operate betting accounts. Any dispute concerning the settlement of a bet is a matter between you and the bookmaker concerned, under that bookmaker’s rules. If gambling has become difficult to control, the organisations listed on our Responsible Gambling page are able to help.
End of document. Contact, effective 30 September 2026.